disrespectful to myself and my husband. When we tried to discuss the linens he interrupted and stated that he was yelled at on the phone by my matron of honor. I then stated that in customer service, which I also work
this all began and I tried to have the error corrected as a result the entire wedding ended up running late. Then they did not have enough food several guests stated they did not receive a meal or a salad. The food was cold. They did not pass the appetizers as agreed upon. The table settings were messy as glasses and silverware were just randomly placed on tables.
As agreed upon they bar was supposed to have plenty of ice. We did have a canoe filled with ice which we did ourselves. One of the groomsmen had to leave the wedding and purchase 100$ of ice for the bar tender because they ran out and did not send someone to purchase more as was discussed ahead of time.
in, it is your responsibility to make customers happy. I told them about the sunglasses, staff drinking beer, and the cards they shook there heads, rolled their eyes, and stated that none of there employees would do this; however, my husband was the one that saw the staff member drinking. He lied and said he was taking it to a guest but had a beer in each pocket and was drinking the beer he, "was taking to a guest." After approximately
The food is always great but the customer service is not up to par. It's an odd encounter to walk in and not be greeted at all. We had to say good morning to be noticed and have a nice day on the way out yielded no response from the waitress that gave us the receipt. In fact, while closing the transaction the waitress was trying to take another customers drink order across the restaurant instead of responding to my farewell. Cafe 1001 needs to work on the customer service, but I would give them another chance because the food is pretty good. However, something needs to be done about the service, because the vibe was unwelcoming and very unpleasant.
We were married in Treasure Island. We were charged $6164.05 to have a buffet style dinner with passed appetizers and a champagne toast in which they provided glasses and we proved the champagne.
Good food, wide ranging menu, congenial and comfortable, small town atmosphere, and great service keep me returning
We have had many HEC Networking meetings at Cafe 1001. We love the food and people. Rachel is a great cook and cares about her customers. Big thank you to Frank for all the support he has given us. We will be doing business in the future.
The buffet itself was messy. A pair of sunglasses were stolen. One of the servers was drinking beer and appeared to be under age. He was never given permission from us or anyone at the wedding. He was seen grabbing beer and sneaking off to there truck to drink. Several cards in our card box were
My husband is a firefighter and I am a nurse. We spent a lot of money on the food. We did not receive over $6,000 of service. We feel that we were taken advantage of. When we tried to let Frank correct the situation he was not willing to do anything to compensate us for the exceptionally poor service.
When we went into the business to discuss this with the owner Frank and his staff member Rachel they were very unprofessional, rude, and
My husband and I hired Creative Catering at 1001 First Ave N, St. Petersburg, FL 33705.
opened.
Absolutely delicious. The service was refreshing, it was our servers' first day and she was great. Food was speedy, not to mention the French Toast was amazing. The grits were made with precision as well, not something you find at every restaurant. All the staff was attentive. Definitely a gem.
They were to bring floor length linens for tables. They arrived an hour and a half before the wedding was to start. They had 2 different sets of linens that did not match and only hung over the table a few inches. This was the first of many disappointments and failures that continued throughout our experience. I was treated very rudely by staff members when
20 minutes of talking and Frank saying he couldn't believe we were saying has staff had stolen from us he said that he had the sunglasses and then returned them. Which in itself was even more suspicious.
Creative Catering is a US Cafe based in St Petersburg, Florida. Creative Catering is located at 1001 1st Ave N, St Petersburg, FL 33705, USA.
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